INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What makes Urban Woolf clothing unique?

Our pieces are designed with a focus on minimalist aesthetics, comfort, and sustainability. Every item is crafted to be timeless, versatile, and ethically made.

Do you offer international shipping?

Yes! We ship worldwide. Shipping rates and delivery times vary by location and are calculated at checkout.

How do I choose the right size?

You can refer to our size guide on each product page. If you're between sizes or unsure, feel free to contact us — we're happy to help!

What is your return policy?

We offer hassle-free returns within 30 days of delivery. Items must be unworn, unwashed, and in original condition. Final sale items are not eligible for return.

Are your clothes sustainable?

Absolutely. We prioritize eco-friendly fabrics, ethical manufacturing, and low-impact packaging in everything we do.

How can I track my order?

Once your order ships, you’ll receive a tracking link via email. You can also log in to your account to view your order status anytime.

Can I modify or cancel my order after placing it?

If your order hasn’t shipped yet, contact us as soon as possible. We'll do our best to update or cancel it before it leaves our studio.

INFORMATION ABOUT US

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